Wednesday, 13 May 2009

Philippine outsourcing firms ramp up recruitment campaign

BPO firms ramp up recruitment campaign
Manila Bulletin

The business process outsourcing (BPO) industry is intensifying its recruitment and staffing campaign to meet the needs [of] the sector.

The industry has already 60,000 new jobs this year, bringing its total projected employment 700,000 to 800,000 by 2011.

Oscar Sanez, Philexport trustee for the information technology (IT) services sector, said: “The growth of between 20 to 30 percent this year is still going to be remarkable given the global (bleak) outlook facing the industries right now. While there are challenges in this crisis, we are confident that these can be achieved,” he said.

Sanez based his optimism on the robust growth of the non-voice BPO which is growing at a faster rate than the call center sector now comprising two-third[s] of the BPO industry.

Non-voice BPO includes back-office/knowledge process outsourcing, legal and medical transcription, digital animation, information technology (IT) outsourcing and game development.

“Employment is certainly a positive prospect. While we probably will not hit the one million employment goal given to us, we will be getting close to between 700,000 to 800,000 workforce by 2011,” he said.

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