Friday, 3 July 2009

Two-minute check-in at Manila airport

Vito Barcelo and Roderick T. dela Cruz
Manila Standard
http://www.manilastandardtoday.com/?page=police4_july2_2009

Using bar code technology, checking in at the Ninoy Aquino International Airport can take as little as two minutes, said a port operator official.

General manager Alfonso Cusi, of the Manila International Airport Authority, said starting yesterday, international operations at Terminals 1 and 2 (new wing) have been upgraded from magnetic tape to bar code for both boarding passes and baggage tagging.

Records show that the two terminals on the average have a combined load of 69 outbound flights daily.

“We would like to improve and shorten the business process at the airport by replacing the outdated technology with a more modern, efficient system,” he said, noting that the neighboring airports in Singapore, Hong Kong, Macau and Guam have already installed their own versions.

Arinc Inc. was awarded a three-year contract to supply, install, operate and provide maintenance support of the new common use check-in at the two terminals for departing flights and passengers.

Arinc managing director Randy Pizzi said MIAA would have enough flexibility to further improve services particularly in cutting queuing time.

MIAA assistant general manager Tirson Serrano said the system would handle almost four million outbound passengers at the Naia 1 and 1.6 million passengers at Naia 2, using the 85 check-in counters and 15 boarding gates at Terminal 1 along with 40 check-in counters and 16 boarding gates at Terminal 2.

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