Tuesday, 10 November 2009

Scheme boosts quality of labor, averts job mismatch

Anjo C. Alimario
Business Mirror

INDUSTRIES, foreign institutions and academic institutions have joined hands in raising the quality of the labor force in the Philippines and avoiding job mismatch as the country engages in the fast-driven global economy.

The initiative is being spearheaded by the European Information Technology Service Center Foundation Inc. (EITSC), Hanns Seidel Foundation (HSF) Germany, European Union (EU), Rainmaker Asia, University of Makati (UMak), Rizal Technology University (RTU) and UP System Information Technology Foundation (UPSITF).

In the project entitled “Establishment of Market-driven and Technology-based Courses and Further Training for the Information-Technology Sector in the National Capital Region, Philippines,” EITSC, Hanns Seidel and EU came up with a “human-capacity initiative” to develop the Filipino students’ employability and strengthen the curriculum of the academe.

The project is a five-year institutional strengthening of the EITSC that aimed to improve its capability in implementing IT education and training, and in adopting the dualized training system (DTS).

The project developed the dualized training resources, which was launched at the DTS forum on Friday.

The dualized training resources include a competency standard, a competency-based curriculum and 53 learning packages for contact-center servicing (CCS). It is a result of the compilation of knowledge, skills and attitudes identified by Rainmaker Asia and UMak.

The competency standard and competency-based curriculum for CCS are versions of the competency standard and competency-based Curriculum on Contact Center Services used by Technical Education and Skills Development Authority for the information and communication technology sector.

The dualized training resources are currently integrated into the short-term and associate degree courses on CCS of UMak and the contact-center program of RTU.

Rainmaker Asia accommodates the students for industry training, and the EITSC facilitates the implementation of the program. Concurrently, a competency standard and competency-based curriculum for computer-aided design and drafting have been completed.

Dualized training system

DTS is a strategy that aims to “fill the gap” between what is taught in school and the skills required by the industry. A practical approach, DTS is pivotal in developing the country’s “human-resource supply base” which, in turn, aids its position as a trade and investment destination.

It makes use of two training venues—the school and its partner company—to prepare the students with the necessary training in theory and practice.

DTS is also a teaching process that provides a company the opportunity to include relevant content to a partner educational institution. After the training, students are confidently equipped with skills honed to fit the company’s needs.

Given the competency standards, competency-based curricula, self-contained learning modules, competency assessment instruments and training plans, DTS builds students’ theoretical background as well as hands-on knowledge.

Companies that have incorporated DTS found great improvement in the skills of students. They are more qualified for specific jobs and provide employers with their needed “trained and skilled” graduates. Satisfactory results are established once the students undertake the DTS training. They exhibit good work attitude, superior communication skills, clear direction and enhanced decision-making capabilities.

Inauguration of EITSC computer lab at UPITTC

The DTS forum was highlighted by the inauguration of the EITSC computer laboratory at the UPITTC. This is the third off-site training venue of EITSC where UMak and RTU are the two previous recipient institutions.

HSF helped in financially aiding 25 computer units, a projector, a wall-mounted screen and furniture to be used for UPITTC’s general training and computer instruction as well as EITSC’s training programs.

The UPSITF also contributed four computer units, furniture, Internet connection and operations/maintenance.

The computer laboratory is a big help to “EITSC’s outreach capability and enhance industry-academe partnership in improving competencies and increasing employability through the delivery of market-driven and technology-based education and training for students, teachers, graduates, and professionals,” the EITSC said in its press release.

The same opportunity goes to the under-skilled, under-privileged, urban poor, out-of-school youths and other marginalized members of society.

The partnership between EITSC and UPSITF, according to EITSC executive director Dominic Sabado, strengthens human capacity-building initiatives, and promotes industry relevant and responsive training to IT/BPO professionals and teachers.

EITSC training hub

The EITSC training hub currently offers 45 soft-skills and 28 technical-skills courses. A total of 73 courses that plan to develop the competencies of students, graduates, teachers and knowledge workers.

From 2004, there have been 62 workshops conducted for IT/BPO professionals, and to date, 773 professionals were trained from 171 enterprises and 92 educational institutions.

In collaboration with other partners, English and information technology (IT)-training programs have been offered to the urban poor, out-of-school youths, and differently-abled persons. Thirty workshops have been conducted free to 767 trainees.

The project has provided English and IT training to 688 teachers in Metro Manila. To date, four high-school career orientation seminars have been organized and attended by 394 high-school students to cater to them the career opportunities in IT and BPO.

1 comment:

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