Friday, 22 January 2010

RP BPO sector nears 10% of global market

Manila Bulletin

The bullish e-services sector is gearing up for better growth prospects this year with new sectors such as supply and procurement management and other knowledge-based services fuelling up its growth.

This was the assessment of industry players at the launch of the “e-services Global Sourcing Conference & Exhibition” to he held second week next month.

Trade and Industry Secretary Peter B. Favila said that the despite the global financial contagion, the industry witnessed some expansion last year and better prospects for 2010.

“For 2010, the industry projects to attain $11 to $13 billion in revenues, 650,000 to 900,000 new jobs and 10 percent of the global market share,” Favila said in a speech read by DTI Acting Secretary Elmer C. Hernandez.

One particular new sector that show much promise is the supply and procurement management sector.

Supply management, he said, refers to the identification, acquisition, access, positioning and management of resources an organization needs or potentially needs in the attainment of its strategic objectives.

Hernandez explained that the procurement and purchasing aspect of a business operation is a relatively new sector in outsourcing that can be done competitively in the Philippines.

Instead of a company putting up warehouse facility and have a full manpower complement to do the job, the company can outsource this to a third party.

“This means no warehouse maintenance because the supply management services provider just have to deliver the goods per instruction by the client,” Hernandez said.

Hernandez said this would considerably reduce the cost of transport and logistical needs for the company resulting in efficient and better bottomlines.

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